Overview
All sales of The Land Almanac print copies, wholesale orders, and digital products are final. We are not able to offer returns or exchanges at this time. If something arrives damaged or wrong, we will make it right. See below.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 14 days of delivery at info@landalmanac.com with the following:
- Your order number
- A photo of the damage
- Your shipping address
We will send a replacement copy at no charge. Please do not send the damaged copy back to us — we will not ask you to do that.
What Cannot Be Returned
All of the following are final sale:
- Print copies of The Land Almanac — single issue purchases
- Wholesale and stockist orders — we cannot accept unsold merchandise
- Digital PDF editions once downloaded or accessed
- Gift cards
Refunds
We do not offer refunds on print copies or digital products. The following exceptions apply:
Damaged goods — if we confirm your copy arrived damaged we will send a replacement, not a refund.
Kickstarter orders — if Issue 1 does not ship for any reason, founding readers receive a full refund through Kickstarter to their original payment method.
Sponsorships — if an issue does not go to print, sponsors receive a full refund or credit toward the next issue at their choice. Sponsorship payments are non-refundable once the ad design process has begun.
Subscriptions — annual subscriptions are non-refundable mid-term. If you cancel before your next issue ships we will apply a credit toward a future issue.
Late or Missing Orders
If your copy has not arrived within 3 weeks of your ship notification, first check your tracking information. Then contact us at info@landalmanac.com with your order number and we will look into it.
Shipping delays caused by USPS are outside our control but we will do everything we can to help track your order down.
Gifts
If a copy was purchased as a gift and arrives damaged, the gift recipient can contact us directly at info@landalmanac.com. We will send a replacement to the recipient.
Exchanges
We only replace items if they arrive damaged or defective. We do not offer size or edition exchanges.
Shipping Costs
We do not accept returned merchandise so you will never need to pay return shipping. If a replacement is sent due to damage it ships at our cost.
Need Help?
info@landalmanac.com
We are a small team. We will get back to you as quickly as we can.